Remote Connect Solutions
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I appreciate their professionalism and their ability to speak on my level. They were at my house within 1 hour of my call on a Sunday and there weren't any additional charges. I should have called them first because they fixed my problem very fast and exceeded my expectations. I trusted them enough to refer my boss and he is very pleased as well. Thank you! Right Quote Julia C., Castle Rock
 
 

Having a problem with your computer at home? Do you need to change settings but aren’t sure how? Just give us a call and as long as you have an internet connection a Data Medics technician can help you with the problem using our Remote Support.


Whether you need a One-Time Remote Support session or Monthly Preventative Maintenance Remote Support session we can help. Details about what our monthly service can be found below.

 
How Remote Connect Works
 

Your technician invites you to a remote-support session via email or over the phone.

Go to the website in the link they give you via email or phone and enter the support session.

Now sit back and watch the technician fix your computer as if they were sitting there at your desk.

 
Remote Connect Options
 
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Fix Your Problem Now
Flat Rate Pricing
Same In-Store Prices
Saves You Time/Money

Have a problem you needed fixed? Sometimes they can be solved without unplugging the computer and bringing it down to the repair center. Save yourself the trip and give us a call to see if a single remote session is right for your situation!

 
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You Can Budget For It
Monthly Status Reports
Monitor Issues For You
Discounted Service Costs

We also offer a monthly service plan so you can have your own private IT technician maintaining and keeping an eye on any issues so you don't have to. You will receive monthly reports and status changes on your computer you need to be aware of. PLUS you receive discounts up to 50% off any service if needed, call for details!

 
Data Medics Remote Support Plan